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For years, retail banking strategy followed a predictable script: Shift routine transactions to digital channels, downsize physical footprints and route customer service inquiries to centralized contact centers.
Summary
The underlying assumption was that physical branches were dying embers of a bygone era. Yet industry data tells a radically different story.
This summary is a partial excerpt, the source's own feed cuts off here. Read the full story at Siliconangle for the rest.
KazaSec's take
Stories like this are part of why proactive security testing exists, finding the gap before someone else does is always cheaper than responding after the fact.
Coverage details
We've archived 927 other articles touching the same topic (the-latest, banks, talkdesk) , see the full security news archive.
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