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For years, retail banking strategy followed a predictable script: Shift routine transactions to digital channels, downsize physical footprints and route customer service inquiries to centralized contact centers.
Summary
The underlying assumption was that physical branches were dying embers of a bygone era. Yet industry data tells a radically different story.
This summary is a partial excerpt — the source's own feed cuts off here. Read the full story at Siliconangle for the rest.
KazaSec's take
Stories like this are part of why proactive security testing exists — finding the gap before someone else does is always cheaper than responding after the fact.
Coverage details
We've archived 137 other articles touching the same topic (the-latest, banks, talkdesk) — see the full security news archive.
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